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 I forgot my password
You are here:  Portal Help  

My Mac.edu is MacMurray College's web-based portal for students, families, faculty, and staff. The portal is a versatile tool that aims to improve communication between all facets of the campus community.  It is vitally important that members of the College community are able to log into the portal and access their information. This page will provide assistance for logging in and navigating the portal.

Logging In

Your username for My Mac.edu is your MacMurray ID number. This six-digit number is assigned to students and staff upon joining the MacMurray College campus community.

  • If you are a new student and do not have an ID number, please contact your Admissions counselor or the Admissions office.
  • If you are a current or returning student and do not know your ID number, please contact Student Life.
  • If you are a parent and do not know or have an ID number, please contact One-Stop Student Services.

To procure a password, new users must enter their ID number into the username field in the upper right-hand corner of the window and click I forgot my password. This will generate an email with a new password with which you may sign in. The email address to which the password is sent will be your MacMurray-issued email address if you are a student or staff member; for parents accessing FERPA-protected information, the email address used will be whatever address was provided on the form submitted by your child.

Screenshot of the ID Number and Password fields and the Login button with the 'I forgot my password' link to the right.
Figure 1. Screenshot of the Login fields for My Mac.edu.

Changing Your Password

Once you are logged in, you may change this password to whatever you like by clicking Personal Info in the upper right-hand corner of the window, next to your name.

Screenshot of the 'Welcome back' message with the user's name.  The Personal Info and Logout links are located to the right.
Figure 2. Screenshot of the Personal Info link.

Select the Password tab on the resulting page and enter in your old and new password info to complete the change. Passwords must be 8 to 16 characters long.

Screenshot of the My Info - Manage Password screen.  The Password tab is selected and three form fields are visible: Old Password, New Password, Confirm Password.
Figure 3. Screenshot of the password change screen.

Navigation

Even though the portal is browser-based, it relies heavily on its own navigation tools instead of those built into your web browser. Because of this, the Back and Refresh buttons in your browser will sometimes generate errors when used.

To avoid this, please be sure to use links within the portal itself to navigate. Each page has breadcrumb links (prefaced with "You are here:") underneath the blue main menu that will aid in this.

Links in the blue main menu are referred to as "tabs." Large bold links denoted by a folder icon in the blue menus on the left hand side of the page are referred to as "sub-sections." Smaller bold links in the blue menus on the left hand side of the page are referred to as "pages."

Screenshot with tabs, breadcrumbs, pages, and sub-sections labeled according to the naming convention described.
Figure 4. Screenshot demonstrating the portal naming convention.